Use cases for every team

See how product teams use SayIt.Now to collect actionable feedback, reduce support tickets, and build better products.

Reduce support tickets and improve UX

Catch confusion early by asking one question on key pages. "What were you expecting?" turns vague frustration into actionable fixes. Screenshot capture means engineers start with context, not guesswork.

  • Identify confusing UI flows before they become support tickets
  • Collect bug reports with screenshots, URLs, and device info
  • Route feedback to Slack or webhooks for immediate team visibility
  • Track NPS scores to monitor customer satisfaction trends

Report an issue

Help us improve by reporting bugs or issues

Captured Context

Browser Chrome 120
Operating System macOS 14.2
Page URL /checkout
Screenshot Captured

How was your experience?

Thank you for your feedback!

Understand customer satisfaction at every touchpoint

Collect feedback on product pages, checkout flows, and post-purchase experiences. Track satisfaction scores and identify friction points in your conversion funnel.

  • Identify friction points in checkout and payment flows
  • Collect product page feedback with screenshot context
  • Track satisfaction scores across different customer segments
  • Improve overall customer experience and reduce cart abandonment

Prioritize features based on real user needs

Stop guessing what to build next. Collect feature requests and feedback directly from users in context. See what they're asking for, where they're asking, and how many people want it.

  • Collect feature requests with full context and screenshots
  • Track which features are requested most frequently
  • Export feedback data to inform product roadmap decisions
  • Share feedback with your team via integrations and email digests

Share your ideas

What feature would make this better?

Feedback

How likely are you to recommend us?

Thank you for your feedback!

Track customer satisfaction with NPS

Monitor your Net Promoter Score over time with dedicated NPS analytics. Understand who your promoters, passives, and detractors are, and see trends that help you improve customer satisfaction.

  • Track NPS scores with dedicated analytics dashboard
  • Identify promoters, passives, and detractors
  • Monitor trends over time to measure improvement
  • Export NPS data for reporting and analysis

Ready to start collecting feedback?

Start collecting actionable feedback in minutes. No credit card required.

Free plan includes 1 survey and 50 responses/month