SayIt.Now is operated by Peakstone Ltd, a company registered in England and Wales.

Peakstone Ltd is registered with the UK Information Commissioner’s Office (ICO) for the processing of personal data.

For the purposes of UK data protection law, we are the data controller for personal data processed through the SayIt.Now service.

Depending on how you use SayIt.Now, we may collect the following types of personal data:

Information you provide directly

• Name
• Email address
• Account and billing details
• Feedback submissions, screenshots, and related metadata
• Communications you send to us

Information collected automatically

• IP address
• Browser type and version
• Operating system
• Usage data relating to how you interact with the website or service

Payment information

• Payments are processed by our payment provider. We do not store full credit or debit card details on our servers.

We collect personal data when:

• You create an account or manage your subscription
• You or your users submit feedback via SayIt.Now widgets
• You contact us for support or enquiries
• You make a payment
• You browse our website

Some information is collected automatically through standard server logs and analytics.

We use a limited number of trusted third parties to operate and improve SayIt.Now, including:

• Stripe – payment processing
• Cloudflare – secure storage and delivery of uploaded screenshots and related assets
• Fathom Analytics – privacy-focused website analytics

Fathom Analytics does not use cookies and does not track or identify individual users. IP addresses are briefly processed and never stored in a way that identifies you.

These providers process data only as necessary to provide their services and in accordance with applicable data protection laws.

We use personal data for the following purposes:

• To provide and operate the SayIt.Now service
• To manage user accounts, billing, and subscriptions
• To store and display feedback submissions and screenshots
• To respond to support requests and communications
• To improve our product, website, and user experience
• To send service-related communications
• To send marketing communications only where you have consented

We do not sell personal data.

We process personal data under the following legal bases:

• Performance of a contract – where processing is necessary to provide the service
• Legitimate interests – to operate, secure, and improve SayIt.Now
• Consent – for marketing communications where required
• Legal obligation – where processing is required by law

Where consent is used as the legal basis, you may withdraw it at any time.

We will only send marketing emails where:

• You have explicitly opted in, or
• A lawful soft opt-in applies under UK law

You can unsubscribe at any time using the link included in our emails or by contacting us directly.

We may share personal data with:

• Employees and contractors who need access to operate and support the service
• Third-party service providers that process data on our behalf (such as payment processing or file storage)
• Legal or regulatory authorities where required by law

We only share data where necessary and take reasonable steps to ensure it is protected.

We use appropriate technical and organisational measures to safeguard personal data, including:

• Secure servers and infrastructure
• Encrypted connections
• Access controls and authentication measures

While we take data security seriously, no system is completely secure. You are responsible for keeping your account credentials confidential.

If you believe your data has been compromised, please contact us immediately at [email protected].

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Some data may remain in backups or logs for a limited period after deletion.

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent where applicable

To exercise any of these rights, please contact us at [email protected].

If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner’s Office (ICO).

Some of our service providers may process data outside the UK or European Economic Area.

Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal protections.

SayIt.Now uses only essential cookies required for the website and service to function, such as authentication and session management.

We do not use advertising or tracking cookies. Where cookies are used, they comply with UK cookie laws.

You can control cookies through your browser settings.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. Any changes will be posted on the SayIt.Now website, and continued use of the service constitutes acceptance of the updated policy.